Last year, the most popular chapter in Deloitte University Press’ Global Human Capital Trends 2014 report was titled, “the overwhelmed employee.” It’s not all that hard to understand when you consider just these facts from the 2015 report:
- 100 billion emails are exchanged every day.
- About 14 percent of those emails are vitally important.
- One-fourth of the average workday is spent reading and answering email.
- We check mobile phones 150 plus times each day, on average, for work/personal information.
In addition to technology and round-the-clock work demands, the complexity of workplace practices, processes, and jobs contribute to employee inundation. According to Deloitte, approximately three-fourths of survey participants said their workplaces were complex or highly complex.
Now, a new wind is blowing. It’s simplification. The Global Human Capital Trends 2015 report found 10 percent of companies surveyed have programs in place to simplify work practices and another 44 percent plan to put these programs in place.
It’s a trend that could have an effect on companies that aren’t taking action. The bottom line, according to the report:
“Technology, globalization, and compliance needs continuously add complexity to work. Left unaddressed, this can lead to an organizational environment that damages employee engagement, lowers quality, and reduces innovation and customer service.”
Companies that are reducing complexity and focusing on what really matters may gain a competitive edge, said Deloitte.